At Ncyp Garden Sale Shop, we believe the journey of your terrarium—from our artisan studio in Albuquerque to your cherished space—is as important as its creation. Each piece, whether a Close Geometric Terrarium, a delicate Glass Cloche holding preserved moss, or a bespoke Wedding Glass Card Box, is a fragile ecosystem and a work of art. We treat its transit with the utmost care and precision, ensuring it arrives ready to tell its story.
Our Promise: We craft not just products, but future heirlooms. Our shipping process is designed to protect that promise, delivering beauty and serenity intact, no matter the distance.
Global Shipping Options & Timelines
We are proud to serve a global community of plant enthusiasts, celebration curators, and sentimental collectors. To meet diverse needs, we offer two reliable shipping methods. Please note, to ensure the safety of our delicate ecosystems, we currently cannot ship to a few select remote regions and parts of Asia.
| Shipping Method | Cost | Carrier & Handling | Estimated Delivery Timeline | Best For |
|---|---|---|---|---|
| Standard Shipping | $12.95 | Professionally packed and shipped via DHL or FedEx. | 10-15 business days after dispatch. (Includes 1-2 days order processing.) |
Priority delivery for Plant Terrariums, LED Grow Light Sets, and Terrarium Building Kits. Ideal for the modern enthusiast seeking timely arrival. |
| Free Shipping | FREE on orders over $50 | Professionally packed and shipped via EMS. | 15-25 business days after dispatch. (Includes 1-2 days order processing.) |
A cost-effective choice for Preserved Plants, Moss, Mini Planters, and non-living accessories. Perfect for the patient DIY creator planning their next project. |
From Our Hands to Yours: The Journey
Every order begins with meticulous, hands-on preparation. Our team of artisans carefully inspects each Brass and Glass Frame or Natural Driftwood piece before it is nestled into custom-fit, eco-conscious packaging. For our watertight Closed Geometric Terrariums, we use specialized stabilization to ensure the miniature landscape remains pristine. Your Photo Frame or Wedding terrarium is wrapped not just for safety, but with the reverence a keepsake deserves.
Order Processing & Tracking
Please allow 1-2 business days for us to thoughtfully process and prepare your order. Once your tiny world is on its way, you will receive a confirmation email with a tracking link. This allows you to follow its journey from the heart of Albuquerque to your doorstep.
Our Commitment: Satisfaction & Returns
Your complete satisfaction is the final step in our service. We stand by the heirloom quality of our creations. If your item arrives not as promised, please contact our dedicated care team at [email protected] within 15 days of receipt. We will gladly guide you through our straightforward return process to make it right.
A Note on Living Elements: Our Plant Terrariums with live plants are shipped with optimal conditions in mind. Our Preserved Plants and Moss, however, offer everlasting, hassle-free beauty and travel exceptionally well with no special care needed upon arrival.
Thank you for entrusting us with the delivery of your miniature world. We are honored to be a part of your story, bridging the distance between our garden and yours.
— The Ncyp Garden Team